Walk-In Clinic FAQs

If you have an HMO policy, we will need to obtain a referral prior to your visit. You can call your primary care physician or give us a call at 214-705-6611 if you are not sure! We are happy to help.

Click here for a list of insurances we are contracted with. If you do not see your plan, you can reach out to your insurance provider or give us a call to check!

Friday from 1pm to 3pm, appointments aren’t necessary. If you are a new patient, calling ahead of time may help speed up the registration process, but it’s not necessary!

Our walk-in clinic is staffed by highly trained experts in the field of orthopedics. They include our board certified and fellowship trained orthopedic surgeons as well as our certified physician assistants. Our walk-in clinic is run by our Certified Physician Assistants who always have access to an orthopedic surgeon on call for more serious injuries.

PA-Cs are specially trained healthcare providers who are able to function with physician oversight but do not need direct supervision. PA-Cs can immediately determine what injuries require further diagnostic care and treatment, such as MRI, CT, Splinting, Pain Medications, etc. If needed, our PA-Cs have direct access to an orthopedic surgeon on call for more serious injuries.

If you are treated at an urgent care or emergency room for an orthopedic injury, they will typically have you follow up with an orthopedic office visit as your next step. Visiting our office first saves you time and money!

While 99% of musculoskeletal injuries are appropriate for visits to our walk-in clinic, there are certain instances when the emergency room or urgent care provides a better choice. Click here to view a list of injuries/conditions our walk-in can see and what you will need to visit urgent care/emergency room for.